Higher Gear
Phone: (01) 652-7100
Mobile: (087) 681-9645
Fax: (01) 653-0748
Email: paul@highergear.ie

Costs:
The cost of shipping is charged on the basis of how much your order actually costs. We have made every effort to be really fair charging delivery.

Dispatch:
Orders are usually dispatched within 24 hours after receiving payment. Deliveries usually delivered in 1 - 2 business days.

Please note that NO ORDERS will be shipped until payment in FULL has been received. No orders will be dispatched over weekends or bank (public) holidays. To receive a delivery for the weekend, be sure to get the order in before 2pm on a Thursday as the courier can deliver it Friday to you.

Customer Collection:
This is used by customers who want to reserve items and collect in-person. Please confirm by email to paul@highergear.ie what you would like us to hold for you and when you intend to collect the items so arrangements can be made. The charges on some items have been reduced to factor in the postage charge, so if you call to collect you will be charged the appropriate rate on these items. An example of this is the FogTech sachets.

Returns:
Before returning any purchased product, please contact us within 5 business days from receiving your order to ensure that you are entitled for either an exchange or a refund. No restocking charge will apply for any goods returned. Make sure to mention your reason & the item you wish to return. ALL products need to be returned in the same condition as when bought. ALL return shipping/postage costs will be the customers responsibility.

Payment methods:
Payment can be made by any of the following methods - Online (Visa, Mastercard or PayPal), over the phone or in-person. Online payments can be made through Realex Payments, an Irish company that offers the most secure payments option or through Paypal.

Over the phone payments can be made by Laser, Visa or Mastercard.